Master of Computer Science

San Diego State University

San Diego, CA

2014 - 2016

Received a Master's degree in Computer Science program with Web Development as the major concentration, databases and algorithms as minor concentration of the program

Bachelor of Computer Science & Engineering

Jawaharlal Nehru Technological University

Hyderabad, India

2010 - 2014

Received a Bachelors degree in Computer Science and Engineering

Applications scored an average of 85% on System Usability Scale (SUS).

Designed and optimized SaaS and B2B product experiences, improving workflow efficiency, reducing onboarding friction, and enabling teams to scale consistent interaction patterns across enterprise platforms.

Improved the data entry process for Time recording process for all the IFC employees.

Translated 200+ data fields and conditional rules into a structured, intuitive UI

User Research & Strategy

Contextual Interviews, Usability Testing, Heuristic Evaluation, Task Analysis, Journey Mapping, Card Sorting, Personas, User Flows, Information Architecture, SME Workshops

Interaction and Product Design

Complex Workflow Design (SaaS/B2B), Dashboard and widget design, Validation Logic, Error-State Design, KPI visualization, geo-map interactions, Responsive Web & Mobile Design.

UX Writing

Microcopy, form instructions, helper text, error states, and AI driven user guidance for complex workflows.

Tools

Axure RP, Figma, Adobe XD, Sketch, InVision, Balsamiq, Miro, Optimal Workshop, UserZoom, Hotjar, Google Analytics, Trello, JIRA, Confluence

• Led the design of Self-Ordering Request System, a large-scale B2B platform used to create and modify order requests across locations.
• Led user-centered research and experience design efforts including task analysis, workflow mapping, and usability studies to simplify complex order processes and achieve high usability scores.
• Analyzed usability testing using Userlytics and other statistical methods to validate design decisions and measure task success
• Wrote AI-based microcopy and error messaging for complex workflows, reducing ambiguity and submission errors.

• Delivered high-fidelity wireframes and interactive prototypes for the Patent Trial & Appeal Case Tracking System, supporting complex legal and administrative workflows.
• Simplified navigation and case-handling paths, improving clarity for examiners and legal staff.
• Supported product delivery in a SAFe framework, aligning research, design, and documentation with PI planning, sprint execution, and cross-team dependencies.
• Ensured Section 508 and USPTO design standards compliance for accessible, consistent user experiences.

• Led the redesign of the Enterprise Customer portal, a large-scale SaaS/B2B platform used by customers to monitor locations.
• Planned and facilitated design workshops, usability sessions, and requirement-gathering meetings both in person and via websites and web-based collaboration tools, ensuring inclusive participation from all users.
• Improved IA and designed hierarchical visualizations of components with severity-based color coding and drill-down interactions.
• Standardized UI components, patterns and behaviors (tables, filters, lists, sorting, export) across platforms.

• Designed PartRunner’s SaaS logistics platform, supporting on-demand, same-day, and scheduled deliveries for B2B customers.
• Created intuitive workflows for customer and driver apps, simplifying delivery requests, tracking and proof-of-delivery.
• Enhanced IA and UI for integrations with E-commerce and fleet management systems, for efficient B2B ordering processing.
• Used Userlytics to test the Driver and Customer app wireframes to observe and improve the user behavior.

• Redesigned Business Event Manager (BEM) and Time Recording systems, streamlining workflows for 1,000+ employees.
• Led Customer discovery sessions and user-centered design decisions, advising product managers on UX best practices.
• Delivered mobile-first, accessible designs using Adobe XD and Axure RP, meeting Section 508 and WCAG standards.
• Created style guides, annotations, and clickable prototypes, ensuring design consistency through heuristic and cognitive analysis.